Contact Details
Address:
Al-Malqa Dist. - Riyadh - Saudi Arabia
Mobile:
+(966) 0575555294
Email:
info@ncsys.sa
Working Times:
Sunday to Thursday 08:00 AM to 05:00 PM
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Frequently asked questions
Find clear answers to common questions and past inquiries, Clear answers to common curiosities.
Launch is just the beginning. We offer tiered Maintenance & Support packages that include 24/7 server monitoring, critical security patching, and OS updates. For mission-critical applications, we provide SLAs with guaranteed response times (e.g., <1 hour for critical severity issues).
Yes. We design cloud-native architectures (typically using AWS, Azure, or Google Cloud) that utilize microservices and auto-scaling groups. This allows the infrastructure to automatically expand resources during traffic spikes and contract during lulls, ensuring high availability and cost-efficiency without manual intervention
We primarily operate on an Agile/Scrum methodology with two-week sprints. This gives you regular visibility into progress and the flexibility to pivot requirements based on user feedback. However, for strict regulatory environments or fixed-scope government contracts, we can adapt to a Waterfall or Hybrid approach to meet specific delivery milestones.
Our QA process is continuous. We employ automated unit and integration testing within our CI/CD pipelines. Before any release, we conduct manual cross-device testing. We also set up a dedicated 'Staging' environment that mirrors production, allowing your team to perform User Acceptance Testing (UAT) and approve features before they go live.
For enterprise accounts, we assign a dedicated 'Pod' consisting of a Project Manager, Tech Lead, Developers, and QA engineers who work exclusively on your project. This ensures domain knowledge is retained within the team and communication remains streamlined
We specialize in complex system integration. Whether your legacy systems use SOAP, REST, or proprietary protocols, we build secure middleware layers and API gateways to ensure seamless, bi-directional data flow between your new digital products and your existing core infrastructure.
Security is integrated into our DevSecOps process from day one, not added as an afterthought. We adhere to industry standards such as OWASP Top 10, GDPR, HIPAA, and SOC2 where applicable. Our development includes automated vulnerability scanning, encrypted data storage (at rest and in transit), and strict role-based access control (RBAC) to ensure your corporate data remains secure.
For 90% of enterprise use cases, we recommend Cross-Platform (Flutter or React Native). It reduces development time and maintenance costs by ~40% while delivering near-native performance. However, if your app requires heavy hardware integration (AR/VR, complex Bluetooth communication), we will recommend Native development for maximum control.
You do. Upon final payment, 100% of the source code, design assets, and intellectual property rights are transferred to your organization. We do not hold your code hostage; we build it so that your internal team can take it over if you choose to.
Our team is deeply familiar with Apple’s Human Interface Guidelines and Google’s Material Design standards. We conduct a pre-submission audit to identify potential compliance flags (such as privacy permissions or in-app purchase rules) to minimize the risk of rejection. If a rejection occurs, we handle the resolution and resubmission process entirely.